Getting in touch
The Library & Archives Service welcomes feedback regarding the services we provide, and is open to your suggestions, comments and views on all aspects of the service.
You can provide feedback:
- In person at the Library Enquiries Desk
- Through your student representatives
- Using the online feedback form
- Emailing firstname.lastname@example.org
- Calling +44 (0)20 7927 2276
- Or via Twitter or Facebook
How we will deal with your feedback
We will respond to all feedback within 7 working days. By submitting feedback, you agree to the Library & Archives Service sharing your feedback and our response. Feedback will be anonymised to respect the confidentiality of the individuals concerned.
The Library & Archives Service also gathers feedback from annual student and staff surveys. We use this information to help us ensure that your needs are taken into account as we plan and prioritise for the future.
You can also make suggestions for library stock purchases. Please email email@example.com with your suggestion.
If you are unhappy with how your feedback has been dealt with, please contact:
Head of Library & Archives Service
+44 (0)20 7927 2281