Statement on global Microsoft outage
13 November 2026 London School of Hygiene & Tropical Medicine London School of Hygiene & Tropical Medicine https://lshtm.ac.uk/themes/custom/lshtm/images/lshtm-logo-black.png
On the 13 November 2026 a major global outage affecting Microsoft products and services was reported.
LSHTM’s IT team is working to understand the issue and support our students and staff. The latest information is that Outlook and Copilot are not working for staff and students, the Teams desktop app is currently working although the online version may not, with potential disruption to other Microsoft services.
We will be providing further updates on this incident as more information becomes available.
Staff and students are being advised to be cautious of unexpected emails or messages claiming to offer Microsoft password resets or fixes and not to click on unverified links or share log-in details.
The latest updates for staff and students on the functionality of services are available on Servicedesk (login required).
For any urgent general enquiries you can call our switchboard on +44 (0)20 7636 8636.
Journalists with an urgent media enquiry can contact the press office on +44 (0)207 927 2802.
This page was updated at 10:15am on 13 November 2026.
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