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Video accessibility statement

Accessibility statement for lshtm.cloud.panopto.eu, www.vimeo.com/lshtm, www.youtube.com/thelshtm

This accessibility statement applies to video content on the following London School of Hygiene and Tropical Medicine (LSHTM) channels.

Panopto

We primarily use Panopto to stream live and recorded lectures, events and meetings.

YouTube

We primarily use YouTube to host marketing and promotional video content.

Vimeo

We primarily use Vimeo to host other general video content.

How accessible our video is

Our video content is all hosted on third-party platforms and so some aspects of their accessibility are outside of our control.

We know some types of video content is not fully accessible:

  • many videos (on all platforms) have automatically generated captions; 
  • some older videos (on Panopto and Vimeo) may not have captions; and 
  • live video streams do not have captions.

Feedback and contact information

If you need information in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

We will consider your request and get back to you within five working days.

Reporting accessibility problems with our video

We are always looking to improve the accessibility of our video content. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us via the feedback details​ listed above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about our video accessibility

LSHTM is committed to making its video content accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

Our video content is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Prerecorded video: We do not provide manually edited captions for all prerecorded videos as this would be a disproportionate burden to produce. This fails WCAG 2.1 success criterion 1.2.2 (captions - prerecorded). We aim to ensure that all prerecorded videos have automatically generated captions.

Content that is not within the scope of the accessibility regulations

Prerecorded video: Some of our older recorded videos do not have captions. This fails WCAG 2.1 success criterion 1.2.2 (captions - prerecorded). We do not plan to replace these or add captions as videos published before 23 September 2020 are exempt from meeting the accessibility regulations.

Live video: Some of our live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live). We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested our video

Assessment approach

We assessed the accessibility of our video content by the following approaches:

  • Self-evaluation

What we are doing to improve accessibility

We are taking the following measures to ensure the accessibility of our video content:

  • Including accessibility throughout our internal policies, procedures and training.

Preparation of this accessibility statement

This statement was prepared on 19 October 2021. It was last reviewed on 13 April 2022.