Should we set targets to improve Quality? Options and alternatives related to healthcare
Governments and donors desire improvement (e.g. in healthcare). For many of us, indicators measuring inputs, processes, outputs, outcomes and impact, with baselines and targets, play a key role in the process. What could go wrong? This is an interactive talk that seeks to challenge topics including:
- are we interpreting data correctly?
- the meaning of “average/mean”
- are targets productive?
- how is quality improved?
- and last, but not least, what is a manager’s true role?
Dr. Peter Campbell (MBBS, MSc) is a British family doctor by background, and has over 20 years’ experience as a consultant in International Health Project Management (ranging from Albania to Malawi to Uzbekistan working for organisations such the World Bank, USAID, GIZ, SDC, KfW, ADB). He is a Masters’ Course Organiser at the universities of Heidelberg and the Charité (Berlin). He has covered this topic as a TED talk, delivered it at the Edinburgh Fringe (2017), at the Sheffield Festival of Debate (2018) & during the ISQua Conference (2018) in Kuala Lumpur. As lead author, his article on this topic took front cover of the BMJ in Oct 2017, “Do targets work in Emergency Care?” (BMJ 2017;359 :j4857)
Please note that this session will NOT be live-streamed/recorded.
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