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Email on mobile phones

Novell Data Synchronizer

Introduction

The Novell Data Synchronizer service allows you to send and receive email on your mobile phone or other mobile device.

The service allows staff and students to receive real-time email, calendar and contacts on their mobile devices; the system supports many popular device operating systems, including Android, Apple (iPhones, etc), Maemo, Palm, Symbian, and Windows Mobile.

To use the system please contact IT Services on extension x5000, or send an email to itshelpdesk@lshtm.ac.uk - stating your username, and for reference what device(s) you will be using.

Once you have been registered you will be able to connect your device. Please note that Novell Data Synchronizer requires a data connection from you mobile device, so be aware that if you do not have an unrestricted data service for your device you may be charged according to your data usage.
Important: Also be aware that if you travel abroad with the Synchronizer system active you may be charged significantly for data usage whilst roaming.

If you are inside the School then you can also connect via the School’s wireless service (for details see of coverage and setup please see www.lshtm.ac.uk/its/wireless)

 

Setup

In your phone or mobile device you will need to add a mail account for 'Microsoft Activesync' (or similar, according to the model/make you have, for instance a 'Microsoft Exchange' entry). The details you may be asked for will be:

Once you have connected you may be asked what you want to sync - for instance, mail, tasks, calendar, contacts.

By default, no personal address books in GroupWise are synchronized, if you want to have you frequent contacts or other address books included then see the Changing your Settings section below.

By default, two weeks of past calendar items and all future calendar items are automatically synchronized to your mobile device.

By default, three days of past e-mail messages are synchronized from your GroupWise Mailbox folder to the In-Box folder on your mobile device. If you want to synchronize more existing e-mail messages to the In-Box, change the e-mail settings on your mobile device. GroupWise items in Cabinet folders synchronize later, when you open each folder on your mobile device.

 

Changing Your Settings

After initial synchronization, you can change your personal address book synchronization settings and retrieve additional past items by reconfiguring your mobile device. Refer to Help on your mobile device to learn how to change these synchronization settings.

In addition, you can customize some settings in your Data Synchronizer user account.

  1. In a Web browser, view the following URL:
    https://ndsync.lshtm.ac.uk:8120/login - Staff users
    https://gw-sync.lshtm.ac.uk:8120/login - MSc users

  2. You are prompted to log in


  3. Log in to your Data Synchronizer user account with your School username and password


  4. On the Manage My Connectors page, click  the GroupWise Connector to modify your GroupWise Connector synchronization options


  5. (Conditional) If you do not want to synchronize a personal address book to your mobile device, Ctrl+click it to remove it from the list of address books that are selected for synchronization.

    NOTE:  Although it is possible on the GroupWise Connector Options page to limit the item types that are synchronized between GroupWise and your mobile device, changing the default settings is not recommended.


  6. Click Save Custom Settings.

  7. Click  to log out of your Data Synchronizer user account

 

Ongoing Synchronization

After initial synchronization is complete and your mobile device contains all desired data from your GroupWise mailbox, the following actions are synchronized between your GroupWise mailbox and your mobile device, regardless of where you performed the action:

 

Mobile Device Configuration

For device-specific information, see the Novell Data Synchronizer Mobility Connector Wiki.

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