Switch to low bandwidth version Close

Counselling for Staff

The School provides the option of free and confidential counselling to all members of staff through the University of Westminster's 'Only Connect' counselling service. 'Only Connect' is a group of professionally trained, British Association for Counselling and Psychotherapy (BACP) accredited counsellors with many years of experience working with individuals and groups of staff working in education.

Counsellors are well aware of the pressures that staff can experience at work and offer support on a range of issues including relationship problems, bereavement, stress or anxiety, bullying, organisational change and redundancy. In some cases, it can be helpful simply to be able to talk things through confidentially with someone outside the situation.

For staff based overseas, Only Connect can provide free and confidential counselling through skype or over the telephone.

Once a member of staff contacts an 'Only Connect' counsellor, an initial meeting of around 50 minutes will be arranged to provide an opportunity to talk things through and decide whether counselling is appropriate. School staff may attend up to five counselling sessions, free of charge to the staff member. The counselling service is completely confidential and is operated independently of the School.  No details of LSHTM staff using the Only Connect service will be made available to the School. The School is billed for sessions anonymously.

Counselling sessions normally take place in the evenings, between 5.30pm to 8.30pm, but some daytime appointments are also available.

To arrange an appointment with a counsellor, contact

The Only Connect service will send staff an information pack, and arrange an initial appointment. Appointments are available weekdays, during the day and early evening.

Getting to the Only Connect Service:

Only Connect Counselling Service,
University of Westminster
Luxborough Suite
35 Marylebone Road
London NW1 5LS

Nearest tube station: Baker Street (Bakerloo, Jubilee, Hammersmith and City, Metropolitan, Circle lines)
Buses: 453, 18, 30, 205
Only Connect is based at the Marylebone Campus, the Luxborough entrance

Only Connect Brochure (pdf)

Back to top