I am a health services researcher with a PhD in Public Health and an MSc in the Control of Infectious Diseases from LSHTM. My undergraduate degree was awarded in Pharmacy (MPharm) from the University of Bradford. I am primarily a qualitative researcher with a background in participatory and embedded research.
My doctoral research involved an evaluation of the Medicines Quality Assurance System in Senegal.
My work involves research and evaluation of policy interventions and initiatives in the NHS and social care in England. This has included policies associated with assessing care quality and patient safety, health professional regulation, workforce training and skills development and integrated care. Current projects include NIHR funded research on; a mixed methods national evaluation of Pharmacy First in England and the development of a validated care work-related quality of life (CWRQoL) scale for adult social care workers in England.
I am an Academic Editor for the journal Health and Social Care in the Community.
I am also a Steering Group member of the NIHR funded BRACE Rapid Evaluation Centre.
I also previously worked as a pharmacist in the UK for 9 years.
Affiliations
Teaching
I am the Module Organiser for the Health Services taught course Module and a tutor on the Health Services distance learning module. I am also a tutor on the MSc Public Health. I am a Fellow of the Higher Education Academy.
I currently supervise a PhD student and I am open to accepting supervision requests from other prospective students.
Research
My research interests are focused on how the transformational change of care services or systems can enable better outcomes for people. I am particularly interested in the reorganisation of health and social care services through approaches such as integration and multidisciplinary working. I also have an avid interest in care quality, specifically in improving access to services and reducing inequity.